creative haberdashery



Want to up your game? I can help get you there with online coursework.

Want to learn how to be a better writer? How to wrangle web copy from your client? What to do if your client dumps a bunch of stuff on you and says, “It’s all there.”? How about tips to make yourself a better creative partner?

Here are links to my online courses, which are always being updated and expanded. At this writing, they are available on SkillShare, which is offering 3 months for only 99 cents. (Now that’s a number I like).

You’ll find lots of useful courses there, much of it focused on creative types, like us. Fair Disclosure: if you decide to sign up through this link, I get a small referral fee

Check ’em out, enjoy and please get in touch if you’d like to work together or just want to touch base.

Insider Secrets to Insanely Great Websites



Back when we were still trying to figure out if the Internet could make money (I know, right???), I was part of one of the first teams ever to create an e-commerce site. Site then, I’ve written dozens of websites and I’ve discovered a few ways to give any small business a leg-up on the competition. Check out the class.


Writing for Designers

Ninety-Nine-Hats-Writing-for-DesignersIt’s a sad, sad story and I hear it over and over again: “We created this great website but we can’t get it live or send a final invoice because the client hasn’t given us copy!” This class will help you manage the info dump when the client finally delivers the copy . . . in the form of a pile of raw materials and an offhand, “It’s all in there.”  Check out the class.

cindi acker-hein

cindi acker-hein

writer + creative partner
I love my work: teaming up with awesome creatives. Word nerdery. Problem solving. Simplifying. Intelligenting. Learning. Seeking FTA, SOH, PR.Read more...


  • joan-riversCan we talk about websites and creativity?
    Can we talk? The legendary Joan Rivers was famous for that catchphrase, as she worked her way onto red carpets and late night talk shows with her gift of gab. Joan, of course, made her name during [...]

why you’ll love working with me

-Art directors love the conceptual teamwork

-Solopreneurs love how quickly I catch their excitement

-Big companies love how I bring consensus to cranky

-Agencies of all sizes love how seamlessly I join their teams

And I love working with anyone who begins a conversation with, "What if . . ."


  Phone: 1.614.436.4599


"Can come in, literally at the drop of a hat and start working. Immediate contributions and high productivity."


"The combination of creative and logical instincts make Cindi a rare commodity."


"Thanks for stretching us to try new ideas."


"Cindi has a very effective way of choosing one of her 99 hats, getting deep into the features and benefits of your business from a customer point-of-view, and emerging with targeted concepts that really ring true."

Cross-industry experience

"Cindi is amazing! She is intuitive, highly creative, professional, easy to work with, fast, and is able to organize and clearly define highly complex projects. Her vast range of experience allows her to handle any type of project."


"We’ve partnered with Cindi on many projects over the years because we know she’ll see new angles and then deliver intelligent, well-crafted concepts."


"Cindi is one of few people who has been able to capture the essence of my work. She listens intently, does her homework, turns an incredibly well-heeled phrase...all with a delightful personality and calm demeanor."


"Cindi is a great thinker. She can analyze situations and information and come up with innovative solutions to problems."

Energy & Enthusiasm

"Working with Cindi was an absolute pleasure. Her work ethic, creativity and personality blend together to culminate into fantastic work."

Creative Partner

"“Cindi is the best creative partner an art director can have. She's not just an excellent writer, she's a big idea creative director who understands consumer behavior and hitting a target dead center.”"


"Cindi has a wonderfully creative way of meshing visual imagery with verbal language for the average person to understand.”"

Big Ideas

"Cindi is a valuable creative partner. She's not just talented writer, she thinks about the whole idea and consistently focuses on the customer's point-of-view."

Try Class 1 for free!



"Cindi's expertise in copy writing - from CRM to Industrial to Retail has been invaluable in helping me shape brand voice"